Unlock valuable insights from your customers with Reviews by Social WiFi. Our system detects negative opinions and invites customers to provide additional feedback, allowing you to address any issues before they escalate.

Establish a direct line of communication through the Social WiFi dashboard and take proactive steps to resolve any concerns, safeguarding your online reputation.

Invite all customers to share their feedback after they visit with Social WiFi. We'll request that positive feedback be posted on your review sites, showcasing your strengths.

Negative feedback will be kept confidential between the customer and your team, allowing you to address any issues and recover potentially lost customers through efficient communication and team management.

Ensure that your customers receive prompt and thorough responses with Social WiFi's inbox delegation feature. Quickly identify customers who left negative reviews without comments and reach out to them directly for additional feedback.

Enjoy transparent visibility of all customer messages across your team and locations, ensuring that no feedback or complaints go unnoticed.